About the company

OTRS AG, together with its subsidiaries, engages in the provision of solution as a service. The company offers OTRS, a customizable software for service management; solutions, such as customer service and support; IT service management; office management; HR management; and STORM, a solution for security incident orchestration, automation and response. It also provides service management, security management, task management, asset management, technology management, and knowledge management solutions. The company was founded in 2000 and is headquartered in Oberursel, Germany. OTRS AG operates as a subsidiary of EasyVista S.A.